Wheels Client Analytics Team Earns Silver ‘Stevie’

Wheels, Inc. has won a Sil­ver Amer­i­can Busi­ness Award (aka a “Ste­vie”) in the Sup­port Team of the Year cat­e­go­ry. The award rec­og­nizes the con­tri­bu­tions the Wheels Client Ana­lyt­ics team has made in refin­ing its data inter­pre­ta­tion process­es to bet­ter com­mu­ni­cate fleet per­for­mance sta­tis­tics to each Wheels client.

“Our cus­tomers – both inter­nal and exter­nal – are enjoy­ing unprece­dent­ed lev­els of effi­cien­cy in receiv­ing the reports they need to accu­rate­ly quan­ti­fy fleet per­for­mance and dri­ve opti­mal fleet deci­sions,” said Bob Black, Direc­tor of Client Ana­lyt­ics at Wheels. “The Client Ana­lyt­ics team has been a big con­trib­u­tor to that suc­cess, and we are hon­ored that our efforts have been rec­og­nized by the Amer­i­can Busi­ness Awards.”

The Wheels Client Ana­lyt­ics depart­ment fea­tures a staff of data ana­lysts and researchers that inter­prets key report­ing met­rics for each customer’s fleet to quan­ti­fy its per­for­mance against indus­try bench­marks, estab­lished goals and pre­vi­ous results. This year, the Client Ana­lyt­ics team under­went a sweep­ing staff realign­ment that was aimed at fos­ter­ing a more syn­er­gis­tic rela­tion­ship between the group and Wheels’ cus­tomer-fac­ing Account Man­agers. By focus­ing on direct col­lab­o­ra­tion between the two teams, Wheels cre­at­ed a process that stream­lines the way each client’s fleet data is gen­er­at­ed, ana­lyzed and com­mu­ni­cat­ed.

“Client Ana­lyt­ics has imple­ment­ed a dynam­ic new track­ing arrange­ment through which Account Man­agers make data requests and work direct­ly with our ana­lysts to deter­mine the desired deliv­er­ables and time­frame,” Black said, adding that the realign­ment has helped stream­line a num­ber of exist­ing data ana­lyt­ics process­es at Wheels while also paving the way for a host of new appli­ca­tions. Among these is a new Vehi­cle Replace­ment Analy­sis tool that uses cur­rent auto­mo­tive resale mar­ket per­for­mance data to help the com­pa­ny accu­rate­ly fore­cast replace­ment eco­nom­ics and opti­mize vehi­cle life­cy­cle sched­ules for its clients.

The Amer­i­can Busi­ness Awards are the world’s pre­mier busi­ness awards, fea­tur­ing entrants from across the U.S. in all types of busi­ness­es – large and small, pub­lic and pri­vate, for-prof­it and non-prof­it. More than 3,300 nom­i­na­tions from orga­ni­za­tions in vir­tu­al­ly every indus­try were sub­mit­ted this year for con­sid­er­a­tion in a wide range of cat­e­gories, and win­ners were select­ed by more than 240 exec­u­tives nation­wide who par­tic­i­pat­ed in the judg­ing process.

“It’s an hon­or for us to rec­og­nize and cel­e­brate such an out­stand­ing class of orga­ni­za­tions and indi­vid­u­als,” said Michael Gal­lagher, pres­i­dent and founder of the Ste­vie Awards. “The judges were espe­cial­ly dis­cern­ing this year. All of this year’s Gold, Sil­ver and Bronze Ste­vie win­ners should be proud that the judges rec­og­nized their achieve­ments and their abil­i­ty to express those achieve­ments in a way that cap­tured the judges’ hearts and imag­i­na­tions.”

The Sup­port Team of the Year Ste­vie award was among those issued dur­ing a cer­e­mo­ny on June 13 in Chica­go. A sec­ond Ste­vie awards gala will take place Sep­tem­ber 12 in San Fran­cis­co. Wheels is a final­ist in two of the cat­e­gories that will be rec­og­nized dur­ing that event.

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