GPS Fleet Tracking in Real-Time: Improve Customer Service and Dispatch Efficiency

Improve both dis­patch effi­cien­cy and cus­tomer ser­vice with real-time loca­tion infor­ma­tion that’s pro­vid­ed through GPS fleet track­ing. With an advanced fleet track­ing solu­tion like GPS Insight, you can make sure that dis­patch sends the near­est vehi­cle to the job site. Ensure cus­tomer ser­vice by pro­vid­ing the most accu­rate ETAs with the help of GPS track­ing soft­ware.

There is no need to pick up the phone to fig­ure out which vehi­cle is clos­est to the next job site; dis­patch will already know and can send the best vehi­cle for the job. They can sim­ply send the next stop to the dri­ver by text mes­sage – or send it straight to their Garmin.

Access to your driver’s real-time dis­tance to their next stop takes the guess work out of pro­vid­ing an ETA for cus­tomers. You can also ref­er­ence cur­rent traf­fic and weath­er con­di­tions for an even bet­ter idea of when their tech­ni­cian will arrive. Stay ahead of the com­pe­ti­tion by giv­ing your busi­ness the rep­u­ta­tion for always arriv­ing on time.

CLICK HERE to learn more how GPS fleet track­ing real-time loca­tions can help dis­patch and improve cus­tomer ser­vice.



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