Wheels Shows Clients How to See Their Fleet in a New Light, Add Value

Wheels intro­duced a new for­mat for its 2013 Fleet Sum­mit, held in Chica­go last month. For the first time, Wheels show­cased cus­tomer suc­cess sto­ries with pre­sen­ta­tions by the cus­tomers them­selves– five in all. Called Results+ after Wheels’ pro­pri­etary method­ol­o­gy to iden­ti­fy the pur­pose of the vehi­cle and the desired out­come. “Our clients have told us this process has helped them see fleet in a new light, with more oppor­tu­ni­ties to add val­ue to their dri­vers and com­pa­ny,” said Lau­ra Jozwiak, Wheels Vice Pres­i­dent of Client Rela­tions.

The pre­sen­ta­tions com­prised cus­tomers’ suc­cess­es in five cat­e­gories: Total Cost Man­age­ment, Inte­gra­tion and Con­trol, Risk Mit­i­ga­tion, Dri­ver Pro­duc­tiv­i­ty and Sat­is­fac­tion, and Fleet Admin­is­tra­tion.

Select­ing the win­ners was not nec­es­sar­i­ly easy explained Joe McDon­ald, Direc­tor of Account Man­age­ment. “So many of our clients have ‘great results’ day in and day out. We asked our Account Man­age­ment team to nom­i­nate their clients and artic­u­late the results they achieved.  Once the sub­mis­sions were made, a com­mit­tee at Wheels chose the win­ners.”

ADP won the Gold award for Total Cost Man­age­ment.  Top among its accom­plish­ments was mod­ern­iz­ing more than half its fleet, yet still reduc­ing aver­age depre­ci­a­tion per vehi­cle, by sell­ing its used vehi­cles at advan­ta­geous prices.

Ser­vice Cor­po­ra­tion of Amer­i­ca won Gold for Inte­gra­tion and Con­trol by mod­i­fy­ing its fuel and reg­is­tra­tion process­es, and sell­ing excess vehi­cle inven­to­ry; a new Fleet Man­age­ment Advi­so­ry Coun­cil includes com­pa­ny lead­ers in key deci­sions.

Met­tler-Tole­do won Risk Mit­i­ga­tion Gold for a new mul­ti-faceted safe­ty pro­gram that includ­ed bans on elec­tron­ic devices while dri­ving, quar­ter­ly online safe­ty train­ing, and mon­e­tary rewards to dri­vers scor­ing high under Wheels’ Change Dri­ver pro­gram. Not­ed Robert Nitrauer, Mettler-Toledo’s Fleet Coor­di­na­tor, “In the last two years, Wheels helped take my fleet to heights I did not think could hap­pen with all my addi­tion­al duties at Met­tler-Tole­do.”

John Deere won the Dri­ver Pro­duc­tiv­i­ty and Sat­is­fac­tion Gold. The com­pa­ny switched for a sin­gle-sedan option to four new vehi­cle options for each size cat­e­go­ry using Wheels’ Selec­tion Mod­el­er Tool to meet require­ments, includ­ing U.S. and UAW-built, and TCO. Results: annu­al costs sav­ings — and over­all dri­ver sat­is­fac­tion — of nine per­cent.

Final­ly, Mer­ck won Gold in Fleet Admin­is­tra­tion. Wheels played a key role in help­ing Mer­ck con­sol­i­date fleets in Cana­da and Puer­to Rico into its over­all fleet, and has since tak­en over day-to-day fleet man­age­ment, while Merck’s fleet office focus­es on strate­gic ini­tia­tives and projects.

In addi­tion to the five Gold win­ners, there were two Sil­ver Award win­ners in each cat­e­go­ry. Jann Sta­ple­ton, Fleet Man­ag­er at Safe­way said that she was hon­ored “to be includ­ed as a Sil­ver Award recip­i­ent [in Total Cost Man­age­ment]. Wheels put on a great event with many oppor­tu­ni­ties for cel­e­brat­ing, net­work­ing and learn­ing. Any­time fleet man­agers and oth­er pro­fes­sion­als gath­er…. I always find the net­work­ing valu­able.”

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