Consumer Servicing Scheduling Tool Upgrade & Dealer Pricing Platform Now State of the Art

Menu 7 rec­om­men­da­tions and prices are iden­ti­cal through­out Xtime’s plat­form, a con­sis­ten­cy that enables all deal­er­ship per­son­nel (advi­sors, man­agers, call cen­ter agents) to pro­vide accu­rate ser­vice rec­om­men­da­tions and price quotes for ser­vices on any vehi­cle.

Menu 7 also pow­ers Xtime’s online, mobile, and in-vehi­cle telem­at­ics sched­ul­ing chan­nels.  By pro­vid­ing clear, con­sis­tent ser­vice rec­om­men­da­tions, Menu 7 instills cus­tomer con­fi­dence and trust while pro­vid­ing a con­ve­nient online pur­chas­ing expe­ri­ence with­in the Xtime plat­form.

• The new mobile appli­ca­tion, Mobile 7, is auto­mat­i­cal­ly launched when a con­sumer lands on a dealer’s web­site using a mobile device, seam­less­ly extend­ing the intu­itive and con­ve­nient 7 Series online inter­face to any mod­ern mobile device.

• Mobile 7 dis­plays image-based vehi­cle and ser­vice advi­sor selec­tions while book­ing mileage-based ser­vice pack­ages and indi­vid­ual ser­vices and repairs.

• It enables “New Cus­tomer”, “Find Me”, and “Log In” entry points, enabling the deal­er­ship to address the com­plete spec­trum of poten­tial cus­tomers vis­it­ing the dealer’s web­site from their mobile device.

Menu 7Mobile 7 and Con­sumer 7 are com­po­nents of Xtime’s Ser­vice­CRM cus­tomer reten­tion plat­form. It allows deal­ers and auto­mo­tive man­u­fac­tur­ers to present a mod­ern, sophis­ti­cat­ed dig­i­tal inter­face to cus­tomers through the entire life­cy­cle of vehi­cle own­er­ship while mean­ing­ful­ly improv­ing key sat­is­fac­tion, reten­tion and prof­itabil­i­ty met­rics.

Learn more about the Xtime plat­form.


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