Menu 7 recommendations and prices are identical throughout Xtime’s platform, a consistency that enables all dealership personnel (advisors, managers, call center agents) to provide accurate service recommendations and price quotes for services on any vehicle.
Menu 7 also powers Xtime’s online, mobile, and in-vehicle telematics scheduling channels. By providing clear, consistent service recommendations, Menu 7 instills customer confidence and trust while providing a convenient online purchasing experience within the Xtime platform.
• The new mobile application, Mobile 7, is automatically launched when a consumer lands on a dealer’s website using a mobile device, seamlessly extending the intuitive and convenient 7 Series online interface to any modern mobile device.
• Mobile 7 displays image-based vehicle and service advisor selections while booking mileage-based service packages and individual services and repairs.
• It enables “New Customer”, “Find Me”, and “Log In” entry points, enabling the dealership to address the complete spectrum of potential customers visiting the dealer’s website from their mobile device.
Menu 7, Mobile 7 and Consumer 7 are components of Xtime’s ServiceCRM customer retention platform. It allows dealers and automotive manufacturers to present a modern, sophisticated digital interface to customers through the entire lifecycle of vehicle ownership while meaningfully improving key satisfaction, retention and profitability metrics.