CEI Group Providing Services to Sarasota County, GE Capital Fleet Services’ Call Center Recognized, Trimble Offering Safety Evaluations at Fleet Safety Conference

CEI Group Work­ing with Sara­so­ta Coun­ty Fleet
The CEI Group is pro­vid­ing acci­dent man­age­ment ser­vices for the 3,000-vehicle fleet oper­at­ed by Sara­so­ta Coun­ty, Fla. The con­tract, ini­ti­at­ed by Sara­so­ta Coun­ty Risk Man­age­ment, calls for CEI to man­age col­li­sion repairs for the county’s entire fleet and includes vehi­cles in its sher­iff, fire, tran­sit, and fleet depart­ments. Repairs will be con­duct­ed at col­li­sion repair cen­ters par­tic­i­pat­ing in CEI’s man­aged net­work.  CEI’s qual­i­ty con­trol depart­ment, staffed by licensed phys­i­cal dam­age apprais­ers, will review all esti­mates for cost con­trol, sav­ings and time­li­ness, with CEI fleet oper­a­tions rep­re­sen­ta­tives mon­i­tor­ing all repairs for time­ly com­ple­tion. Learn more.

GE Cap­i­tal Fleet Ser­vices Rec­og­nized for a Top 50 Call Cen­ter
GE Cap­i­tal Fleet Ser­vices’ U.S. main­te­nance con­trol cen­ter, locat­ed in Eden Prairie, Minn., was rec­og­nized as a Top 50 Call Cen­ter by Bench­mark­Por­tal, a lead­ing con­tact cen­ter research and con­sult­ing orga­ni­za­tion. This award marks the third time in three years that GE Cap­i­tal Fleet Ser­vices has received a pres­ti­gious recog­ni­tion from Bench­mark­Por­tal. GE Cap­i­tal received the des­ig­na­tion as part of BenchmarkPortal’s 2013 Top 100 Call Cen­ter award pro­gram, which com­pares the per­for­mance of con­tact cen­ters through­out North Amer­i­ca by eval­u­at­ing their key met­rics against indus­try peers. Learn more.

Trim­ble Offer­ing Safe­ty Eval­u­a­tions at Fleet Safe­ty Con­fer­ence
As part of its ongo­ing effort to enhance fleet dri­ver safe­ty, Trim­ble Field Ser­vice Man­age­ment announced that it will offer com­pli­men­ta­ry safe­ty eval­u­a­tions at the Fleet Safe­ty Con­fer­ence, June 25–27, 2013, in Schaum­burg, Ill. Over the course of the con­fer­ence atten­dees can stop by Table 4, where a Trim­ble safe­ty expert will be avail­able to dis­cuss orga­ni­za­tion­al field safe­ty chal­lenges and how to mit­i­gate them.  The eval­u­a­tions will be offered on a first-come basis or by reser­va­tion by email­ing fsminfo@trimble.com. In addi­tion, atten­dees can get a pre­view of the new enter­prise-lev­el report­ing and dash­board enhance­ments to the Trim­ble Dri­ver Safe­ty solu­tion. Learn more.



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