Where Success is Measured One Dealership at a Time
What makes Contact At Once! different from other chat provider products?
Contact At Once! is the only chat solution that connects dealers with prospects visiting their dealership website and websites across the internet where their inventory is listed.
It is the most widely deployed live chat in the automotive industry and currently powers the chat major automotive support websites across the country.
Contact At Once! currently powers the chat for:
- Regional & Local
- Search Providers
Remember: More conversations with car buyers means more showroom appointments and more cars sold.
Chris Forsythe, David Stanley Chrysler in Midwest, Oklahoma, says: “Contact At Once! fully managed chat is responsible for a 25% increase in our sales, both new and used. Contact At Once! is the most cost-effective way to sell more cars immediately.”
Here are a few of the important features that are improving results for dealers:
- Dealer Chat Network
Take the limits off. With Contact At Once! you can receive chats from your dealership website in addition to chats from AutoTrader.com, Cars.com, OEM sites, Craigslist, Facebook and more.
- Centralized Tracking & Reporting
One reporting system to track incoming chats from all locations where dealership chat icons appear (Dealership sites, Third-Party sites, Craigslist, etc.) Dealers can compare themselves against other dealerships within the same brand, region or dealer group.
- Automatic Login/Logout
Some live chats only work when users are logged in. Contact At Once! auto-detects when salespeople are present and ready to answer. This way, salespeople can focus on selling instead of trying to remember to log in and out each day.
- Option for Dealers to Answer, Fully Outsource or Both
Dealers can choose to answer their own chats, fully outsource their chats to a chat receptionist or combine the two approaches by using a chat rollover service to answers chats when no one at the dealership is available.
- Chat from Mobile Devices
Answer chat leads from iPhone, iPad, or iTouch with the Contact At Once! Mobile Chat App. Mobile Chat for Android and other smartphones is also available via the Contact At Once! Mobile Desktop Extension.