Run-Flat Tires Review Studied by J.D. Power

J.D. Power and Associates - April 4, 2013

Cus­tomers cite few­er prob­lems with their orig­i­nal equip­ment (OE) tires, except for the run-flat tires review in the 2013 U.S. Orig­i­nal Equip­ment Tire Sat­is­fac­tion Study.

Find out where cus­tomers hit a bump when it comes to run-flat tires.

A major rea­son that automak­ers are equip­ping vehicles—mainly lux­u­ry and per­for­mance sports seg­ment vehicles—with run-flat tires and low-rolling resis­tance tires is that they are try­ing to find ways to meet tougher Cor­po­rate Aver­age Fuel Econ­o­my (CAFE) stan­dards.

In our lat­est study find­ings, which are based on respons­es from more than 30,835 new-vehi­cle own­ers after two years of their own­er­ship expe­ri­ence, cus­tomers with run-flat tires are much more like­ly to replace their tires as are cus­tomers with stan­dard tires. Near­ly one-third (31%) of cus­tomers whose vehi­cles are equipped with run-flat tires have need­ed to replace at least one tire in com­par­i­son to only 19% of those cus­tomers whose vehi­cles are equipped with stan­dard tires.





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