Xtime, the leading cloud-based customer relationship management (CRM) and scheduling platform, has launched ServiceSync™ – an advanced integration platform for connecting seamlessly with dealer management systems (DMS). “ServiceSync reflects nine years of experience integrating with ten different DMS vendors using a variety of technologies,” said Adam Galper, Xtime co-founder and CTO.
ServiceSync uses enterprise-class technologies to provide a modern, service-oriented architecture that makes building a certified, bi-directional DMS integration efficient and simple. Its Application Programming Interface (API) is designed to work with DMS applications in any country and facilitate Xtime’s global expansion. It has a standard web services API that allows DMS vendors to selectively and securely permit both extracts and write-backs. Its cloud architecture enables it to integrate Xtime with a dealer’s DMS anywhere in the world where the dealer has Internet access, Galper said. Xtime also announced that ServiceSync has five new integrations with leading North American DMS vendors including AutoMate, DealerBuilt, Dealertrack, PBS Systems, and SERTI Information Solutions.