For deal¬≠ers mar¬≠ket¬≠ing and ser¬≠vic¬≠ing hybrids and plug-in elec¬≠tric vehi¬≠cles, it does take a good deal of con¬≠sumer edu¬≠ca¬≠tion about what the own¬≠er¬≠ship expe¬≠ri¬≠ence is like and how reg¬≠u¬≠lar ser¬≠vice appoint¬≠ments are being per¬≠formed. As for cur¬≠rent own¬≠ers of these vehi¬≠cles, sat¬≠is¬≠fac¬≠tion with the own¬≠er expe¬≠ri¬≠ence and the depend¬≠abil¬≠i¬≠ty of hybrids and EVs is doing well. Hybrids and plug-in vehi¬≠cles had a strong show¬≠ing in 2012 Annu¬≠al Auto Reli¬≠a¬≠bil¬≠i¬≠ty Sur¬≠vey from Con¬≠sumer Reports.
The 2013 Toy¬≠ota Prius, Prius V and Prius Plug-In were rat¬≠ed above aver¬≠age in pre¬≠dict¬≠ed reli¬≠a¬≠bil¬≠i¬≠ty. Own¬≠ers of the Chevro¬≠let Volt and Nis¬≠san Leaf are still hap¬≠py with their cars, even though both have been through waves of crit¬≠i¬≠cal cov¬≠er¬≠age in the past year for the Volt recall and Leaf bat¬≠tery prob¬≠lems. Elec¬≠tric vehi¬≠cles and hybrids do have built-in ben¬≠e¬≠fits that help them achieve sol¬≠id Con¬≠sumer Reports rat¬≠ings. Elec¬≠tric cars are very sim¬≠ple, and even hybrids are often no more com¬≠pli¬≠cat¬≠ed than non-hybrids; not as many mov¬≠ing parts or oper¬≠at¬≠ing sys¬≠tems that can cause trou¬≠ble for a lot of inter¬≠nal com¬≠bus¬≠tion engine vehi¬≠cles.