GM and Ford have drawn negative criticism for glitches in their in-car technology as these systems move along the technology highway.
Check out Chrysler’s strategy for Uconnect’s slower start.
Blunders with the systems, which handle tasks from entertaining with Pandora Internet radio to reading text messages and mapping out directions, have dragged on Ford’s showings in surveys by Consumer Reports and J.D. Power & Associates. The No. 2 U.S. automaker said last month that it expects to fall short with quality metrics for a second straight year. GM’s system for its Cadillac brand has drawn negative comparisons with Ford’s in early reviews by Consumer Reports.
While its rivals plunged ahead with advanced controls and abandoned trusty knobs and buttons, Chrysler has moved more slowly with its simpler Uconnect system.
Chrysler, which introduced its Uconnect system in 2003, has been relatively quiet in marketing its technology compared with GM and Ford. The automaker has introduced updated versions of its touch screens into new models as they debut rather than blanketing its whole lineup with its latest up-to-date system.