JD Power: Tirecraft Auto Centers Top List for Canadian Customer Satisfaction

Tire­craft Auto Cen­ters receive top rank­ing for cus­tomer ser­vice in J.D. Pow­ers 2007 Cana­di­an Cus­tomer Com­mit­ment Index Study just released. The study also finds that deal­er­ships are again increas­ing their share of the vehi­cle ser­vice mar­ket after expe­ri­enc­ing a slight dip in 2006.

Background
Study based on respons­es from 18,962 own­ers of 2- to 12-year old vehi­cles
Own­ers sur­veyed in Nov 2006, April 2007