Improve both dispatch efficiency and customer service with real-time location information that’s provided through GPS fleet tracking. With an advanced fleet tracking solution like GPS Insight, you can make sure that dispatch sends the nearest vehicle to the job site. Ensure customer service by providing the most accurate ETAs with the help of GPS tracking software.
There is no need to pick up the phone to figure out which vehicle is closest to the next job site; dispatch will already know and can send the best vehicle for the job. They can simply send the next stop to the driver by text message – or send it straight to their Garmin.
Access to your driver’s real-time distance to their next stop takes the guess work out of providing an ETA for customers. You can also reference current traffic and weather conditions for an even better idea of when their technician will arrive. Stay ahead of the competition by giving your business the reputation for always arriving on time.
CLICK HERE to learn more how GPS fleet tracking real-time locations can help dispatch and improve customer service.