PRO TALK Offers Side-By-Side Service Manager Training


Find out what Side-by-Side Training can do for your dealership!

Did you know that most dealerships manage to retain only about 50% of their summer clientele in early fall and winter? That’s why you won’t want to miss this video presentation by Jeff Cowan who talks about issues faced in your Service Department regarding customer retention.

Jeff Cowan and his company PRO TALK have successfully trained countless service employees in the art of selling, communication skills, customer service, retention, and many other skills necessary to achieve their fixed operations goals.

PRO TALK offers dealers side-by-side training with Service Advisors to enhance:

  • Selling
  • Customer Retention
  • Customer Sales

Says Cowan: We offer a process-driven workshop utilizing Interactive Virtual Training and in-house Side-by-Side On-Your-Drive (at your dealership) Training

Jeff Cowan’s experience comes from being in the trenches on service drives.  He is in his 27th year of business as the founder and President of Jeff Cowan’s PRO TALK, Inc. and was fortunate to have worked in the sales profession in many different industries, which has contributed greatly to his highly effective sales techniques.

Visit the PRO TALK website soon to find out more about bringing your service advisors up to date on professionally approaching and greeting the customer each and every time!