Hyundai Assurance Program a Good Example of Selling Service Experience


Hyundai and its dealer network are telling consumers about good reasons for stopping by dealerships and checking out the ownership experience. The Hyundai Assurance program is a big part of that story, as it includes extensive vehicle and powertrain warranties, along with roadside assistance. The Chapman Hyundai dealership, based in Phoenix, has sent out a review of the updated programs for customers:

5-year/60,000-mile new vehicle warranty
With the following time and mileage limits – three years/36,000 miles for radio and audio systems, paint, and battery; one year/unlimited miles for air refrigerant charge; and one year/12,000 miles for adjustments and wear items.

10-year/100,000-mile powertrain warranty
Coverage applies to original owner only, effective with 2004 model year and newer model-year vehicles. On 1999-2003 model years, coverage applies to original owner and immediate family members.

24/7 roadside assistance
Available for up to five years; tows vehicle to nearest Hyundai dealership or authorized service facility if vehicle is inoperable, even for non-warranty-related tows, such as accidents.

Car care
High-quality parts, factory-trained technicians, and free multi-point inspections all help to ensure that the new Hyundai remain in tip-top shape.