Taking your Equal Employment Opportunity Commission (EEOC) obligations with less than anything but dead-serious attention is risky business in today’s society.
Just as the dealer principal is ultimately responsible for the store’s profitability, so too is the dealer principal responsible for rooting out discrimination. One of the best fences a dealer can erect to protect his reputation and treasury from an EEOC discrimination suit is to provide EEOC–focused training for all staff.
It is always best to be proactive about this type of training. The EEOC requires training as part of EEOC settlements. Failure to proactively train your employees is often seen by the EEOC and the Courts as an intentional violation, which brings with it punitive damages.
Automotive Compliance Consultants says the best defense here is to take steps to prevent violations.